We understand a successful vacation program requires three distinct yet overlapping services. Many programs offer one or the other but do not excel at all three. We do. That’s "the dunes difference."
We invite you to explore everything dunes properties has to offer. The Frequently Asked Questions section below also offers comprehensive information about our philosophy and management strategy. Contact us to schedule a quick & confidential discussion of your needs or for a more detailed peek into our approach to vacation rental management.
Liz Spencer Bernthal, Mark Malone, & Becca Madigan
Charleston Coast Vacations offered by dunes properties
(888) 250 8730
To provide the highest level of transparency, we do not employ maintenance or housekeeping personnel. This allows our team to negotiate better pricing for clients without a potential ‘conflict of interest’. Many new vacation rental owners are enticed by the idea of "in house” services offered by other management companies.
Only a signature is required to get started. We have found many property owners worry about changing to a new management company. At dunes properties, we make the transition seamless and simple for clients joining us from other companies. Existing reservations are honored so no income is lost. The change is easy and quick!
Reaching potential guests is a top priority, and we provide aggressive marketing strategies for our community of property owners. By harnessing the power of the web, print, email campaigns, Google search, and a guest database built over the past 25+ years, "the dunes difference” marketing service provides our owner community with excitingly strong revenue year after year. This service is $360 annually and provided to all new vacation rental owners as community marketing.
We do not charge surplus or "markup maintenance fees” to clients for necessary property maintenance & repairs. Costs for maintenance and repairs are exactly as billed by the 3rd party provider without extra fees, exactly like advertising or cleaning. This approach as well as our trusted relationship with our vendors, allows us to negotiate reduced costs for clients while focusing on increasing rental income. Repairs and maintenance invoices and costs are presented monthly on your owner statement. Invoices are included.
Ultimately, your vacation guests are the source of all your income. Most cleaning costs are collected directly from guests to not burden you. We have the ability to build the cleaning fees into the base rent as our research shows tacking on too many fees is a top reason why guests book somewhere else. Any additional housekeeping expenses, such as touch ups and deep cleans are displayed on monthly statements so our clients are aware of what amount is being charged for the service. We believe this approach provides the highest level of transparency for clients and the best sales strategy for vacation guests.