Summer House 210 - Ocean Oasis

Q: where is the pool located?

- elizabeth f. Posted: 01/25/2022

A:

The pool is located between the building and the beach.

Q: How far from downtown Charleston? Is it on the beach, facing the ocean?

- Carol K. Posted: 04/29/2022

A:

This beautiful villa is oceanfront and provides breathtaking views of the ocean. It is about 25 minutes from downtown Charleston (depending on traffic)

Q: What is the cancelation policy in case of sickness or other emergency?

- Rachelle B. Posted: 05/12/2022

A:

Payment Schedule & Cancellation Policy:

Initial payment is 50% of the base rental rate and due by the reservation confirmation date. The remaining balance is due 30 days prior to arrival. The credit card provided during booking is charged on these dates unless a payment by check is received prior to each due date. As allowed by SC law, payments are not refundable and reservations cannot be changed as properties are individually owned and reservations are time sensitive. Returned checks incur a $75 NSF fee.
 
In the event, a guest is unable to utilize a reserved property and another guest replaces the original guest’s reservation, dunes properties will extend the courtesy of refunding all payments made excluding travel insurance and a $100.00 administration fee. This courtesy ensures the property owner receives payment for dates held by a guest and made unavailable to other potential guests. In this event, refunds will be processed only after the new reservation is confirmed.

So, if and when a guest decides to cancel their reservation after their confirmation date but before their final payment date then we hold the "prepay amount" and will refund any excess payments. If a guest cancels after the final payment due date then we will hold all funds. 

When a guest cancels, we hold the appropriate funds and open the dates back up for booking. If the dates book then we refund the guest minus a $100 cancellation fee. Our system notifies us 30 days after the cancelled reservation's check out date, but guests are welcome to call and notify us if they notice that their dates have been filled at anytime.

 

If the dates do not get rebooked, then the original guest is welcome to un-cancel their booking, pay any outstanding balances and use the dates. We are unable to transfer the funds from the original booking to new dates, the funds can only be applied to the same dates. If the guest can only attend some of the dates, we cannot refund or adjust the total amount due.

Q: Is this in Wild Dunes or Isle of Palms?

- Sue M. Posted: 05/22/2022

A:

This villa is located within the gated community of Wild Dunes Resort. The resort is located on Isle of Palms.

Q: Is the pool open in Nov?

- Suzanne B. Posted: 10/15/2022

A:

The pool is open April 1st- September 30th.